Shop Return & Refund Policy

 

I truly appreciate your purchase! Your happiness means the world to me, so if for any reason you’re not completely satisfied, I'm here to help.

​

LET ME KNOW: If you’d like to return your item, send me an email at info@maquina37.com within two weeks (14 days) of receiving it. I'm here to assist you!

​

SHIPPING BACK: Please note that you are responsible for covering the return shipping costs. Be sure to package the item nicely so it arrives back to me safely.

​

FULL REFUND: Once I receive your returned item and check its condition, I’ll issue a full refund to your original payment method.

​

CONDITION MATTERS: To ensure a smooth return, please make sure the item is in its original condition—unused, with all tags and packaging intact.

​

EXCHANGES: Please note that I do not offer exchanges. If you would like a different item, you are welcome to repurchase it after your return is processed.

​

If you have any questions or need help, don’t hesitate to email me at info@maquina37.com. I’m always happy to assist! Thank you for being a valued customer!